ICEL Express Malaysia offers a comprehensive total logistics and distribution services with customized medical logistic solutions for our exclusive customers.ICEL Express Sdn.Bhd
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We are known for our dependability. Past history achievements have led us to offer additional time sensitive delivery services. We’ve designed and managed customized delivery programs throughout our customer base. The following are examples our customer base today and their service needs:
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Parts distributors: Delivery of aviation and automobile parts/products from a warehouse to their assembly plant or retail outlets several times a day
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Pharmaceutical distributors and institutional pharmacies that must transport medications to hospitals and nursing facilities on a daily basis
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Retrieving clinical specimens from various medical facilities
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Manufacturers or suppliers that must provide timely deliveries of their product to their customers.
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Financial institutions that must transfer documents between branches and processing centers.
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Over the years, the range of customized delivery services we offer has grown significantly. And what’s more important is our customer satisfaction level is better than ever.
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Our business is affected by daily challenges such as traffic and inclement weather. How we react to such situations sets us apart from our competition.
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As a standard procedure, should a matter arising impede our progress, we immediately notify our customers and keep them apprised of the situation at all times. We are truly committed to provide superior customer service
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Satisfaction, from our dispatchers to our trained drivers; you’ll find courteous, highly motivated people who will treat your pick up and delivery as a priority 24 hours a day 7 days a week.
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In order to achieve our goal as described in the Mission & Vision statement, we are committed to expand our infrastructure and resources in partnership with our customers’ needs in this ever evolving industry.