ICELExpress provides a number of transport services to customers around the world. Please refer to our Services page for more information.
About Us
ICEL Express Medical Logistics specializes in creating efficient same-day courier routes for the proper handling of laboratory specimens, organs, blood, pharmaceuticals, confidential records and other mission critical items.
Contact UsContact Info
- Lot 4A, Jalan Salung 33/26,
Shah Alam Technology Park,
40000 Shah Alam ,
Selangor D.E. - +6 03 56508888
- +6 03 56508777
- icel-sales@icelexpress.com.my
Frequently asked questions
Provides answers to questions
consulting?
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What Can I Ship?
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Do you do storage and warehousing?From storage of regular consumables, medical supplies to aircraft spare parts, ICELExpress provides solutions that ensure that you can deliver on your customer promise. And whether efficiency is best served by sharing warehouse operations or creating a dedicated operation, we will provide the solution that drives the best value for your business.
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How do I book a pick-up? Do I need to register first?For individual collections, you can book online with no registration required. For more frequent shipping,registering with ICELExpress would be recommended. Contact us if you need assistance in choosing the right solution for your needs.
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How long does it take to deliver my shipment once it has been collected?This depends on the service requested and the pick-up and delivery locations. Please check our transit times for further details.
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What Warranties Do I Have For My Shipments?ICELExpress operates under country-specific freight forward industry terms. We also offer specific insurance coverage on request. We regularly review our transport providers and only work with professional and experienced carriers.
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Do you do storage and warehousing?From storage of regular consumables, medical supplies to aircraft spare parts, ICELExpress provides solutions that ensure that you can deliver on your customer promise. And whether efficiency is best served by sharing warehouse operations or creating a dedicated operation, we will provide the solution that drives the best value for your business.
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Do you transport dangerous goods?ICELExpress transports dangerous goods in accordance with national and international (IATA) regulations. Please note that transport schedules for dangerous goods need to be arranged separately so contact us directly and we can quickly set up a suitable solution for your needs.
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Do you provide specific containers for transportation?Yes, we do have a range of packaging meant for general cargo’s to cold chain transportation. Our cold chain transportation packaging comprises of 2 - 8 °C , 15 - 25 °C, frozen temperature, dry shipper to range of Envirotainer Containers. Please contact us for specific requirements.
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Where can I provide feedback, suggestions and complaints?Please drop us an e-mail to icel-sales@icelexpress.com.my of your requirement, we will get back to you with an urgency.